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Why buy from Roland? 

Our reputation as a world class manufacturer depends on delivering the best products and service to you - and getting it right first time. As such we aim to work closely with you to ensure you have the right level of consultancy, service and assistance to support your investment.

Investing in any equipment, large or small, is an important move for any business. In an industry where technology changes are frequent, the choice of manufacturer or supplier is important – as is the price.

You need to know you’re getting top quality systems and the backup of lifetime support, both at a competitive cost. And you want to be assured that you are dealing with a supplier who offers friendly and knowledgeable advice with a fast response time to enquiries.

So when you ask yourself why buy from Roland, we can start by giving you three very good reasons:

  • Our Products
  • Our People
  • Our Progress

Our Products:

In a manufacturing process like no other, Roland’s technology has been acclaimed worldwide for producing products that meet the highest standards for quality, reliability and performance.

Our customers are satisfied customers, who come back to us time and time again when they want to invest in new equipment because they know that from cutting plotters to engraving machines through to wide format digital printers or 3D milling machines, we’ll have the right solution.

In the sign industry, Roland is best known for its integrated Print & Cut technology that delivers one seamless workflow. With a complete range of printers from the versatile 34" VersaCAMM through to the Pro III 54” pure production machine, and the high speed, high precision 104" Advanced Jet AJ-1000, we are guaranteed to have a printer to exactly match your business needs and your production environment.

Our People:

Everyone in our organisation is dedicated to excellence in everything we do and we all help to improve the quality of every customers experience from enquiry through to after-sales service.

Our customer service team are the hub of our business – they are responsible for delivering what we promise and ensuring you get the best level of service. This care begins with organising delivery dates and times, through to planning training and organising support and technical requirements.

Our service department and customer service team are responsible for ensuring your equipment is delivered, to you when and where you want it, with specially selected national carrier companies contracted to handle distribution to keep costs down. Where large installations are involved, Roland ensures that thorough site surveys are carried out, that suitable lifting and handling equipment are employed, and that installation and removal of packaging material is overseen by an on-site engineer.

Our highly experienced trainers and engineers are trained and supported by the research and development team in Japan. No-one knows our machines as intricately as we do, and we always endeavour to deal with every problem as quickly and precisely as possible.

Our Progress:

Roland has been designing and building professional graphics imaging systems for over 25 years and with the technological advances we are constantly making in the solutions we offer, and in our advanced operative methods, we are constantly paving the way for the future of the digital printing, engraving and 3D prototyping industries. 

 


 

Lifetime Support:

All of Roland’s systems are supplied with a silver RolandCare support package, including all telephone and web based support, parts and labour and transport costs in the UK for a fixed period.

After this initial cover, choosing the right level of service and support service is crucial to the smooth running of your business. And so for this reason we have developed and tailored our RolandCare after sales support packages to suit a whole range of businesses big or small to give you complete peace of mind.

Finance:

Arranging finance on any system can be time consuming, with hidden clauses and inflated interest rates, and the last thing you want to do is spend valuable time organising leasing arrangements. For this reason we have appointed our own team of financial specialists who can tailor individual and flexible terms to suit you, whether you’re a large organisation or just starting up.

Training:

The Roland Academy is the largest industry accredited sign, engraving and large format graphics education facility in Europe. It has been developed by industry professionals and educators to deliver practical, relevant and accessible courses in a wide range of graphic production disciplines.

The Roland Academy delivers world class hands on training to help improve your productivity and commercial performance. It brings together cutting edge imaging technology to provide you with the most up to date skills.

Courses include:

 

Environmentally Friendly:

Roland DG Corporation have an ambitious vision to ensure they operate in an economically, socially and environmentally sustainable way. Roland DG have embraced a variety of policies and practices that contribute to global environmental conservation including their unique manufacturing system entitled “Digital Yatai”, and the implementation of a solar power generation facility. It is their primary objective to establish and uphold outstanding environmental policies including: compliance with all environment related laws, reduce and recycle industrial waste and prevent environmental pollution caused by chemical substances.

Regional Showrooms:

We will welcome you to any of our four regional showrooms in the UK– Bristol, Crewe, Slough or Birmingham for a hands-on demonstration. They are ideal locations where we can get to understand your business, print your files and show you what makes Roland equipment and people so different. 

 

So, why buy from Roland?

Solid, reliable and profitable systems accompanied by a friendly and knowledgeable service and lifetime support. Keeping you in business is our business - that’s why our customers love Roland and people everyday are investing in our systems.

 

 
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