Standard Service Agreement
Every Roland system includes a RolandCare Silver Service Agreement package for a 12-month fixed period.*
This standard silver Service Agreement includes telephone and web support, parts and labour and transport costs within the UK.
The Silver Service Agreement for printing systems also includes Standard Head Cover and one preventative maintenance visit.
Upgrade to a RolandCare Gold Service Agreement at any time, simply by paying the cost difference.
Or choose an extended Service Agreement service level that suits your business and budget when your standard Silver Service Agreement package expires.
*Some Roland cutting systems benefit from a 24-month standard RolandCare Silver support package. |
Extended Service Agreement
You can continue to protect your equipment and your business against the potential loss of revenue after your standard RolandCare Silver Service Agreement has expired.
Choose from three levels of extended RolandCare Service Agreements and stay open for business.
Each level of support guarantees specific response times.
RolandCare Gold
RolandCare Silver
RolandCare Bronze
or Pay as you go |
When You Have a Problem
Roland DG’s Customer Service team will arrange the support you need to get your system up and running again as quickly and efficiently as possible.
CALL 0845 230 90 60 or email customerservice@rolanddg.co.uk.
How the RolandCare process works.
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