A Day in the Life of a RolandCare Engineer with Andy Harris

RolandCare engineer Andy Harris shares an average working day in his life..

Up at 6am, showered and dressed. Breakfast news on while making a large cup of Bulletproof Coffee! Get in the car, enter the postcode of the first job and decide the best route. Plug the iPhone in to the sound system and start listening to the latest podcast as I set off on my journey to help another business get back up and running. The roadworks on the M1 hold me up but it’s OK, I’ve got plenty of time and I’m learning while listening to free podcasts.

One of the perks of working as a RolandCare engineer is the variety of different people you meet on a weekly basis – no two days are the same. My first job of the day is pretty straightforward and I leave after three hours, with a happy customer and an up-and-running machine.

Back up to Sheffield. My second and last job of the day is at a company that have two legacy machines and two current machines. The two legacy machines needed some TLC but that’s to be expected for their age, and the new ones were running like a dream as per usual. I leave another happy customer with fully working kit.

Heading home at 16:00 – a full day – but a good day, and ready to go and do the same tomorrow!

Andy Harris

Andy Harris started work at a young age working as a mechanic on fork-lift trucks! Not especially enjoying the outdoor mid-winter work, Andy moved to Victory Design as a Technical Support Trainee where he learnt a lot about the signage industry and worked his way up the ladder. Andy brought this knowledge to Roland DG where he has now worked as a RolandCare Engineer for the past 15 years, developing a wealth of experience and customer service prowess.