Welcome to Roland DG Care
Roland DG Care - we design, build and care for your Roland
As the manufacturer, nobody knows a Roland like we do. Our engineers are trained by the people who designed and built your Roland, and come equipped with the very latest knowledge and tools to get your machine up and running, fast.
Roland DG Care is one of the most value-packed warranties in the industry and there is no other cover in the UK that can promise a 98% first time fix rate, using 100% genuine Roland parts and guaranteed response times.
When you purchase a Roland you're covered by our Original warranty for a fixed period. Once this has expired there are a range of comprehensive, fast and flexible Extended RolandCare warranty packages available to suit your business and budget.
Got a technical issue?
Get in touch with us to “log a case” for any technical help or assistance you should need. Click below and enter your question or request.
LOG A CASE
Register your warranty
Registering your warranty takes only a minute of your time and ensures that if you need to contact us, we’ll have all your details to hand already and can deal with your query as quickly as possible. It also means that you’ll have the reassurance of knowing that we’ll contact you before your original warranty expires, to highlight the ongoing extended warranty and cover options available.
Original Warranty Cover
We understand that your business depends on the smooth running of your devices. That’s why we offer a comprehensive and dedicated Original Warranty when you first buy your device, offering dedicated phone support and on-site service coverage*, if required. After the initial warranty expries you’ll then get the reassurance of the option to purchase an Extended Warranty to continue your cover.
*Depending on machine model purchased. See device product page for Original Warranty cover available with each device.
Extended Warranty Cover
When your original warranty expires, we offer a range of comprehensive Extended Warranty packages tailored to suit your business and your budget. As RolandCare is provided directly by us, the manufacturer, you can be sure that your device is being cared for by factory-trained engineers, using genuine parts, with the latest knowledge and tools to keep your machine running smoothly.
Pay as you go
A 'Pay-As-You-Go' chargeable service option is available if you are not currently covered by a RolandCare warranty
Find the most useful on line resources for your device provided by Roland DG.