Extended warranties
Get peace of mind with our packages

Peace of Mind

Whatever your business, RolandCare have a warranty to suit your needs. With these comprehensive support packages, you can rest easy knowing your equipment and your business are protected.

  • Remote Support

    Our team of UK-based product experts and technical advisors are just a phone call or email away should you need help.

  • Quick Recovery

    With up to 98% first time fix rate and 100% factory-trained engineers, you’ll be back up and running in no time.

Get started today

We offer RolandCare Warranties across several different Roland DG technologies:

Find out why Roland Care customers keep coming back

  • I'd like to congratulate your team on going above and beyond to deliver excellence in customer support... ...there is, of course, a key difference between doing one's job and loving one's job.

    Owner
    Steve Bell
  • Roland's engineers will diagnose any problems immediately then complete the work, rather than making two or more visits – something we've experienced with other brands. RolandCare really does care.

    Owner
    Classic Print
  • Ryan managed to diagnose and rectify the problem... a great example of why I value my warranty so much and why it’s worth every penny to me as it gives me access to experienced engineers when I need help.

    Owner
    The Vinyl Guys

FAQs 

  • Do we have to use Roland ink to be covered?

    Yes – using third-party ink will void your warranty.

  • What would normally be covered as part of my preventative maintenance visit?

    Full hardware check, parts replacement, firmware/software upgrade, training and advice.
  • Can I cover my machine with RolandCare if it hasn’t been covered before?

    RolandCare can cover many current and older machines. Contact us on 01275 335540 to discuss your RolandCare needs. 

  • Will Roland repair my machine if it's not covered by RolandCare?

    Yes, an engineer can repair your machine on a time and material basis. When you call, a technical advisor will work through the problem with you. If a solution cannot be found over the phone, an engineer will be dispatched to make any repairs.  

  • For more FAQ's click here


Bulk Cover Options

Want to cover multiple machines or discuss extended warranties? Click below to get in touch.