Extended warranties
Get peace of mind with our packages

Peace of Mind

Whatever your business, RolandCare have a warranty to suit your needs. With these comprehensive support packages, you can rest easy knowing your equipment and your business are protected.

  • Remote Support

    Our team of UK-based product experts and technical advisors are just a phone call or email away should you need help.

  • Quick Recovery

    With up to 98% first time fix rate and 100% factory-trained engineers, you’ll be back up and running in no time.

Protect your investment

Do you want to cover your Roland machine for longer or have more than one machine? Click below to get in touch.

FAQs 

  • Do we have to use Roland ink to be covered?

    Yes – using third-party ink will void your warranty.

  • What would normally be covered as part of my preventative maintenance visit?

    Full hardware check, parts replacement, firmware/software upgrade, training and advice.
  • Can I cover my machine with RolandCare if it hasn’t been covered before?

    RolandCare can cover many current and older machines. Contact us on 01275 335540 to discuss your RolandCare needs. 

  • Will Roland repair my machine if it's not covered by RolandCare?

    Yes, an engineer can repair your machine on a time and material basis. When you call, a technical advisor will work through the problem with you. If a solution cannot be found over the phone, an engineer will be dispatched to make any repairs.  

  • For more FAQ's click here


Find out why Roland Care customers keep coming back

  • I'd like to congratulate your team on going above and beyond to deliver excellence in customer support... ...there is, of course, a key difference between doing one's job and loving one's job.

    Owner
    Steve Bell
  • Roland's engineers will diagnose any problems immediately then complete the work, rather than making two or more visits – something we've experienced with other brands. RolandCare really does care.

    Owner
    Classic Print
  • Ryan managed to diagnose and rectify the problem... a great example of why I value my warranty so much and why it’s worth every penny to me as it gives me access to experienced engineers when I need help.

    Owner
    The Vinyl Guys