Log a Case

Got a technical issue?

Don't worry. We'll get you up and running again as soon as possible. Please fill out the form below and our technical support team will call you back as soon as possible.

If you would prefer, you can call us on 01275 335 540 or alternatively post onto the Roland forum to see if other Roland users are able to share technical advice and provide insights into how they’re getting the best from their machine.

rolandcare three step process

rolandcare three step process

How our process works

Step 1

Once we’ve received your online form, your case will be logged into our system. One of our RolandCare technical support advisors will then call you back.

Step 2
Our technical advisors will talk through your query with you, if we cannot resolve it over the phone, we will then progress to step 3.

Step 3
Your case will then be passed to a RolandCare engineer and we will schedule a convenient time for them to come and fix your machine on-site. 

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